What are your business goals?
Your customers can register and choose a personalized offer via your app. No need to visit a store or call an agent.
Simplify and Increase Margins
A modular, cloud-native IT platform that requires no new hardware. Your spend is tied to customer growth and KPI improvement.
Incorporate best practices from leading Internet companies to accelerate the launch of new products and services.
Transformative results and bottom line impact for our customers.
Driving User Growth for a Tier 1 US Telecom Operator
Verizon’s challenge was to drive user growth of the myVZ product, and to instill the Internet Growth discipline. LotusFlare established a Growth framework within the organization that lead to a 70% increase in the number of customers using myVZ. This resulted in a savings of $20 million annually in call center and in-store customer care costs.
Transforming a Legacy Customer Care App.
Increasing Revenue & Loyalty with a New Digital Experience
Digicel is a Telecom Operator provider operating in 33 markets across the Caribbean, Central America, and Oceania regions. Digicel is one of the leading mobile operators in Panama. Digicel Panama’s goal was to provide its customers with a personalized and differentiated digital experience. Digicel also wanted to connect the mobile app to improving two critical business metrics: Average Revenue Per User (“ARPU”) and customer retention
Increasing Revenue and Loyalty with a New Digital Experience.
Raising ARPU by 20% with a Digital Brand
With more than 60 million subscribers, Globe is the leading Telecom Operator in the Philippines. As a part of their ‘challenger’ ethos, they strive to provide their customers with the most modern digital experiences available. LotusFlare has been working with Globe since 2017 as their technology and digital customer experience partner. Together we achieved a rare feat: growing digital transactions by 65% and ARPU by 20% in six months.
Raising ARPU by 20% with a Digital Brand.
Launching a New Digital Operator Brand
Digi, a leading Telecom Operator in Malaysia, wanted to acquire millennial customers who expect their telco experience to be similar to the ones provided by Instagram, Amazon or Uber. LotusFlare helped Digi launch TAPP (‘telco in an app’) to give customers a state-of-the-art mobile experience and full control over their spending. Powered by LotusFlare’s technology TAPP lets customers register, order a SIM, top-up and customize their plans, all without ever having to visit a store.
Launching a New Digital Telco Brand.
Healthcare and COVID-19 Prevention Product for the Philippines
Metro Pacific Investment Corporation is a Philippine-based, publicly listed investment company powering commerce and households, connecting people and places, delivering clean and safe water, and making world-class standards of healthcare available to all Filipinos. Their goal is to launch a health and wellness digital platform, to empower every Filipino to be healthier and happier through innovative healthcare solutions. LotusFlare is the partner chosen to help build a digital platform that will cater to a wide ranging health and wellness use cases including capabilities for integration to provider backend, clinical self diagnosis, e-commerce, exercise and meal plans, teleconsultation, e-prescription, delivery of pharma and payments. Reacting to the current pandemic, the ability to do Covid-19 self diagnosis, test kit booking, contact tracing and self quarantine were added.
Healthcare and COVID-19 Prevention Product for the Philippines.
Driving User Growth for a US Media Streaming Company
DISH picked LotusFlare to develop their Aha! Moment, increase users, number of video streams, increase the star rating and ensure all key user journeys and flows are optimized for a best-in-class experience. The goals for this project were to increase active users, engagement, retention and monetization. Along the way we also shortened the ‘time to TV’ and improved the customer on-boarding experience.
Driving Growth for a Video Streaming Service.
Driving Digital Growth for a Leading Bank in Asia
Permata Bank is one of the largest banks in Indonesia. Established in 1955, it now has over 300 branches and 3.6 million customers. PermataMobile X provides a full digital banking experience that simplifies all banking transactions with hundreds of features in one mobile banking app, including being able to open an account without visiting a branch.
Driving Digital Growth for a Leading Asian Bank.
PRODUCTS & SERVICES
To succeed in the digital age you need a new type of partner - digitally native with an Internet background. LotusFlare incorporates best practices from successful Internet companies to grow revenue, reduce cost, simplify the IT stack and accelerate time-to-market.
Digital Network Operator® (DNO™) is a 5G-ready, cloud native IT platform that lets Telecom Operators launch an entirely new brand or quickly replace legacy IT components.
A suite of digital products for Enterprises that help them grow their business and radically improve their digital customer experience.
eSIM for smartphones is here today. Harness the power of this technology to deliver a contactless customer onboarding experience.
Growth is a discipline practiced by most successful Internet companies that combines marketing, product development and data science to create products that consumers love and keep coming back to.
A cloud-native, 5G-ready real-time charging platform that supports all 2G, 3G, 4G, 5G online and offline charging functions for pre-paid and post-paid customers.
NEWS AND HIGHLIGHTS
25 SEP 2020
PRODUCT DATA SHEET
18 SEP 2020
Ready to join our growing team?
Explore our open positions to see if our job openings fit your qualifications and ambitions.