Verizon’s challenge was to drive user growth of the myVZ product, and to instill the Internet Growth discipline. LotusFlare established a Growth framework within the organization that lead to a 70% increase in the number of customers using myVZ. This resulted in a savings of $20 million annually in call center and in-store customer care costs.

Digicel is a Telecom Operator provider operating in 33 markets across the Caribbean, Central America, and Oceania regions. Digicel is one of the leading mobile operators in Panama. Digicel Panama’s goal was to provide its customers with a personalized and differentiated digital experience. Digicel also wanted to connect the mobile app to improving two critical business metrics: Average Revenue Per User (“ARPU”) and customer retention

Digi, a leading Telecom Operator in Malaysia, wanted to acquire millennial customers who expect their telco experience to be similar to the ones provided by Instagram, Amazon or Uber. LotusFlare helped Digi launch TAPP (‘telco in an app’) to give customers a state-of-the-art mobile experience and full control over their spending. Powered by LotusFlare’s technology TAPP lets customers register, order a SIM, top-up and customize their plans, all without ever having to visit a store.

Metro Pacific Investment Corporation is a Philippine-based, publicly listed investment company powering commerce and households, connecting people and places, delivering clean and safe water, and making world-class standards of healthcare available to all Filipinos. Their goal is to launch a health and wellness digital platform, to empower every Filipino to be healthier and happier through innovative healthcare solutions. LotusFlare is the partner chosen to help build a digital platform that will cater to a wide ranging health and wellness use cases including capabilities for integration to provider backend, clinical self diagnosis, e-commerce, exercise and meal plans, teleconsultation, e-prescription, delivery of pharma and payments. Reacting to the current pandemic, the ability to do Covid-19 self diagnosis, test kit booking, contact tracing and self quarantine were added.