Telecom Operators can harness the power of these structural forces and turn them in their favor. They must further digitize the core customer journeys for B2C and B2B, as well as transform the underlying BSS that enables these journeys.
Leveraged by Telecom Operators globally to power a 'telco in an app' experience for customers, Digital Network Operator (DNO™) lets you enhance your existing brand or launch an entirely new brand with minimal cost, no retail presence and a fast time to market. Digital first, 5G and eSIM-ready, DNO delivers the experience that your customers expect today.
Customers will find the same realtime and personalized buy, manage and inquiry flows they have come to expect from Internet company products. Digital self-care and simplified processes increase customer satisfaction and engagement.
Customization of plans, spending control and even sell-back unused balances. The improved experiences will attract new customers and maximize the satisfaction and retention of existing ones.
Customers can purchase connectivity plus exciting 3rd party content and personalized offers.
Let customers build their own plan or purchase personalized offers in a few clicks. Acquire high-ARPU customers via a 5-star app leveraging eSIM.
Once deployed, commercial teams can launch targeted offers and advanced propositions for B2C, B2B, eSIM and IoT in minutes. No need for time consuming and costly IT configuration changes required with many legacy systems.
LotusFlare DNO is designed using state-of-the-art OTT technologies and built from the ground up to be cloud native. It operates using DevOps methodologies that significantly reduce both CAPEX and OPEX expenditure when compared to legacy BSS systems.
LotusFlare DNO can be deployed in just months in a public cloud environment. Specific configuration and integration parameters are accessible via the configuration management system.
Telecom Operators can manage multiple MVNOs powered by a single DNO instance. Conversely a large MVNO can integrate DNO on top of several networks to support roaming across multiple MNO networks.
40%Increase in CLTV
12%Increase in ARPU
60%Reduction in operating costs
We have launched new digital telco brands, upgraded IT components, integrated with many legacy telco vendors, deployed eSIM, and built some custom products along the way.