Gartner initiated coverage of LotusFlare and its DNO Cloud offering in their latest research report covering customer management and experience solutions.
Santa Clara, CA - June 13, 2022 - LotusFlare, provider of a cloud-native digital commerce and monetization service for communications and media service providers, has been reviewed for the first time by Gartner in its latest research report on customer experience solutions for communications services providers.
In their review of LotusFlare, Gartner focused on LotusFlare Digital Network Operator (DNO) Cloud, a cloud-native commerce and monetization service that serves as a digital BSS and enables communications and media service providers to achieve valuable business outcomes. Gartner reviewed LotusFlare’s offerings and services and how they differentiate from software solutions traditionally provided to CSPs. Gartner focused their analysis of LotusFlare DNO Cloud on the level of agility provided by the solution, its cloud-native capabilities, how it employs Internet Growth services and tools, and its impact on BSS simplification.
Eric Morhenn, LotusFlare’s Chief Commercial Officer, commented: “LotusFlare is pleased to be included for the first time in a Gartner research report covering suppliers of customer experience solutions to companies in the telecommunications and media industries. Seeing LotusFlare and its offerings being recognized by customers, partners and industry analysts helps LotusFlare to further the advancement of LotusFlare DNO Cloud to deliver business outcomes.”
Developed from the customer experience down, LotusFlare DNO Cloud is cloud-native in origin to help providers achieve valuable business outcomes, including the rapid launch of new digital brands, simplification of business systems architectures, monetization of 5G network assets, reduction in time-to-market and increasing subscriber acquisition and retention. LotusFlare DNO Cloud is a fully-managed service that is implemented and supported by LotusFlare and utilizes the functionality of the LotusFlare Digital Commerce Platform. Learn more here.
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