LotusFlare Partners with MPIC To Deliver The mWell PH Health and Wellness Mobile Product for the Philippines

July 2021
LotusFlare Partners with MPIC To Deliver The mWell PH Health and Wellness Mobile Product for the Philippines

LotusFlare realized MPIC’s vision of digitalized customer engagement on personal health and lifestyle through agile software development and platform integration delivered in 6 months.

Santa Clara, CA - July 22, 2021 - LotusFlare today announced its continuing partnership with Metro Pacific Investment Company (MPIC), a leading holding company that controls the largest private hospital group in the Philippines, as it rolls out the new mWell PH app, an all-in-one ehealth product designed to connect patients with doctors and medical professionals and meet every Filipino’s need for personalized treatment.

LotusFlare was chosen by MPIC’s health technology corporation, MPHTC, to develop and deliver the mobile health and wellness app. Using LotusFlare Digital Enablement Platform products as a foundation, LotusFlare built the underlying IT platform that integrates more than 10 digital health solutions chosen by MPHTC, including health and nutrition content, video consultation, appointment booking, e-pharmacy, and online shopping. The first working version of the mWell PH app and core IT platform were built, tested and delivered in 6 months in the midst of the global COVID-19 pandemic. The app was subsequently supplemented with COVID-19-treatment capability, including self-assessment to determine risk levels, testing access (online or nearby designated clinic) and updates on COVID-19 test results, all in accordance with Phillipine Government Guidelines. The full scope of mWell PH app capability is detailed in an MPIC customer story.

Sam Gadodia, CEO of LotusFlare, said: “LotusFlare is proud that our partnership with MPIC has helped them realize their vision of transforming telehealth in the Philippines. At LotusFlare, we see the overwhelming need in many industries for providers to digitalize customer journeys to increase uptake and deliver services to the satisfaction of their customers. LotusFlare is pleased to have delivered mWell’s mobile customer experience and cloud-native health platform, and we look forward to our continuing partnership.”

In an earlier release, Joey Lim, president and CEO for MPIC, said, “The fully-integrated experience empowers patients to be in full control of their health and wellbeing with just a few clicks, in the comfort of their own home. It truly is a game-changer in healthcare management.”

According to a recent report from UnivDatos Market Insights, new mobile network services, internet penetration and affordable smartphones have driven the adoption of mobile health applications. The report predicts that the global mobile health application market is expected to grow at a compounded annual growth rate of 44.4% from 2021-2027 to reach US$ 315.4 billion by 2027.

About Metro Pacific Investment Company
MPIC is a Philippine-based, publicly listed investment management and holding company registered with the Philippine Securities Exchange Commission. We are a leading infrastructure holding company with a diverse set of assets held through our operating companies. Through acquisitions and strategic partnerships, we seek to create value by upgrading infrastructure, improving operational efficiency, increasing customer coverage and working closely with regulators and other partners in government. For more information visit mpic.com.ph.

About mWell PH
mWell PH is a fully-owned subsidiary of Metro Pacific Investments Corporation that offers an integrated tech-based healthcare platform in the Philippines. Through its wide range of partners, mWell is able to deliver a seamless end-to-end customer experience, empowering Filipinos to take their health into their own hands and to gain access to professional healthcare anytime, anywhere. Our purpose is to empower every Filipino to live healthier and better through innovative healthcare solutions. For more information visit mwell.com.ph.

About LotusFlare
To succeed in the digital age, enterprises need a new type of partner - a digital native with an
Internet background. LotusFlare was founded by the team that helped Facebook reach over one
billion mobile users. LotusFlare’s suite of digital products are the bridge between the world of enterprises and Internet companies to improve their digital customer experience, grow revenue, reduce costs and accelerate time-to-market. For more information, visit lotusflare.com.

LotusFlare Contact
Stephen Krajewski
Senior Director of Marketing
stephen.krajewski@lotusflare.com