T-Mobile faced several issues in trying to manage the process of selling advanced network services and 5G-enabled assets. A significant challenge related to buyers (developers) looking to purchase services in a seamless and efficient manner.
it was challenging and time-consuming for developers to purchase a single subscription to services (such as for a specific API) quickly and easily due to numerous internal steps and coordination between these teams.
LotusFlare offered a solution whereby they developed the optimal customer buying journey which, in turn, drove the capabilities required from the commerce and monetization components. LotusFlare utilized the SaaS components of its DNO Cloud, a cloud-native commerce and monetization service.
DevEdge manages the process of buying APIs, 5G-enabled services and assets and improves the customer purchase and support experience to reduce time-to-cash for digital services for T-Mobile. DevEdge connects T-Mobile APIs and IoT services to enterprises and developers in a seamless way. The solution fully enables the 5G network and network provisioning systems to operate. LotusFlare and T-Mobile succeeded in simplifying the whole process for internal teams and more importantly, for customers – buying, using, receiving expert advice and engaging with T-Mobile network teams.