Telco in an App with LotusFlare DNO Cloud

CelcomDigi is a leading communications services provider in Malaysia.

Tapp: the digital experience for millenials...

CelcomDigi partnered with LotusFlare to create a brand called Tapp. The brand was targeted at millennial customers who expected their experience with a telco to be similar to the ones provided by Facebook, Amazon or Uber: seamless, immediate and personalized.

Tapp let customers register in seconds, order a SIM, choose or port-in their number, customize their plans and enjoy advanced features, without ever having to visit a store. LotusFlare Digital Network Operator® Cloud was the cloud-native software foundation for Tapp.

LotusFlare DNO Cloud

digital bss dno cloud

LotusFlare DNO Cloud allowed CelcomDigi to go from idea to launch in under 6 months while lowering CapEx compared to legacy solutions.

Tapp: Higher NPS, Retention & ARPU

Tapp allowed CelcomDigi to experiment with innovative features, a new GTM approach, customer experience and analytics framework. These learnings were brought back into the organization and applied to CelcomDigi’s entire range of products and services.

Want to learn more?

Read, Watch & Learn

Essentials for Telcos in the Public Cloud – Part 2
Offerings

Essentials for Telcos in the Public Cloud – Part 2

This LotusFlare POV paper is designed to help telcos understand the common concerns regarding migrating IT infrastructure to the public cloud. Learn about the business and technological benefits and receive practical advice on initial steps building a public cloud strategy.

Maximize the Potential of Telco ICT Offerings
Offerings

Maximize the Potential of Telco ICT Offerings

In this POV Paper, LotusFlare Director of Product Management Roy Kucukates, shares his view on what may help CSPs maximize the revenue potential of ICT services offered to enterprises of all sizes. Download the LotusFlare POV Paper to learn more.

digital bss
Blog

The Power of a Fully-Digital BSS

Understanding the digital BSS is a key step in the decision making process and answering the question: Is it right for us?